HAO in Chinese means “good”, so our first goal in consulting services is to become “good” IP consultants. However, in this competitive market, we realize that simply good is not enough. We must be “better”, if not “best” consultants. Several characteristics distinguish us from other consulting firms and may be helpful for the client to make a hiring decision.
No Lost In Translation
Many times we speak the same language with our clients, either linguistically, scientifically or legally. We speak fluent Chinese and English, which is very helpful when communicating with Chinese-speaking clients or partners. We have Ph.D. degrees in science and engineering majors, so we know the scientific terms by heart, which greatly facilitates the understanding of the client’s needs. We are also trained patent attorneys and agents, there is no lost in translation.
Individuals And Small-Business Friendly
We are committed to helping our clients to go through the process as smooth as possible, and get satisfied results. We also understand the concerns of our clients to the costs, and offer competitive fees and clear fee schedule. As a growing consulting firm, we hope to grow together with our clients and their businesses.
Originally trained as scientists, we understand the importance of technology in the information and genome eras. Technology is not only an essential part of our practice, but also an important part of our management. We never hesitate to apply state-of-the art technology into our daily operations. We have the most updated case-management softwares both for general practices and for patent prosecutions. We strongly promote the paper-less office, and communicate with the clients in all different ways. High-tech is truly in our blood.
In IP protections, timing is probably the most important factor to consider. In patent prosecution, the priority date is often determined by just one day difference. With our service philosophy, and by using state-of-the-art case management mechanism, we do our best to help our clients to achieve the desired results in time.
Timing is an important consideration, but it is not an excuse for compromising the quality of service. We have broad expertise in our practice areas. We take different steps to assure the quality of our service. A case is often involved in a teamwork effort, and quality-control procedures run through the whole process.
No Lost In Translation
Our goal is to provide our clients a quality service in timely fashion at competitive rates. Many of our new clients choose us because of referrals from their friends or partners, which demonstrate our reputations in the industry. If there is anything we can do to help you to make the right decision, please let us know.